In case you need immediate assistance with your machine, please contact our technical assistance service on our phone number 0800 253 253 (toll-free number) or +381 11 44 12 965. Our Assistance Service Team is available every weekday from 9-17h. We provide troubleshooting for following Nespresso machines: Essenza Mini, Inissia, Lattissima One, using our in-depth knowledge of the technology to diagnose the problem and assist you in finding the best solution. If a repair is required, we can do the following:
- Provide a loan machine for the duration of the repair.
- Fully repair of your machine and a check all its components.
This service is free of charge during the two-year warranty period. Outside the warranty period, our Coffee Specialists will be pleased to inform you about our current flat fees.